Registration

Billing Policies

PAYMENTS / AUTOMATIC DRAFTS
The $35 registration fee and 15% deposit is non-refundable.

Registration fees and credit card processing fees apply to your final balance. All transactions are credit or debit card only. All payments due must be made in full prior to the start of camp. Outside of specials or special circumstances, cash, checks, and money orders will not be accepted. All parents on a payment plan must stay current and make payments on time. A late charge of $25 dollars will be added to the account for every late payment. Non-compliance with tuition payments will result in your child being dropped from the Elite University Summer Camp. Customer acknowledges that the Company is under no obligation to provide services under the terms of this Agreement until all stated charges have been paid-in-full, and Company has been able to adequately verify the validity of said payment

Credit Card and ACH Payments:
Where available, the Customer authorizes the Company to automatically debit any credit/debit card(s) and banking accounts placed on file with the Company during the registration process or via subsequent account updates on the due date of each invoice. Should the Customer’s credit card be declined for any reason, Company will contact customer to notify them of the declined charge, and will continue to resubmit the credit card on file for payment until the balance is paid in full. If a new card is required the Customer will need to call the main office to update their account If the Company is not able to charge the Customer’s credit card as noted above for the full amount due, Customer authorizes the Company to split the total amount due across multiple debit transactions to the credit card(s) on file equaling the total amount due.

BILLING ERRORS:
Customer acknowledges that the Company will make it’s best effort to ensure that all invoices are correctly issued. However, should Customer note any possible errors, Customer agrees to notify our Billing department within 15 days of the issuance of the errant invoice. After 15 days, all invoices will be assumed to be correct, and no further billing adjustments will be made.

RECEIPT / INVOICE REQUEST:
Retain all receipts for your records. You may contact Elite U After School and Summer Camps via email to request a copy of your most to date receipt and invoice.

CANCELLATION, TRANSFER & REFUND POLICIES
All cancellation requests must be made in writing via email. Please include your child’s name and the specific week or weeks you wish to cancel..

CANCELLATION / TRANSFER DEADLINES:
Pre-Camp Cancellation: February 21, 2022 – May 20, 2022
All cancellations made during the pre-camp time will be provided a tuition refund. The 15% Deposit and registration fee is non-refundable and will not be refunded. Discounts do not apply to tuition refunds.

Regular Cancellation: May 23, 2022 – August 1, 2022
All cancellations made during the regular cancelation period will be refunded 50% tuition. The 15% Deposit and registration fee is non-refundable and will not be refunded. Cancellations must be made one week in advance by 12:00 PM on Friday one week prior to the start of the week you wish to cancel. Failure to submit your cancellation request by this time will result in your card being charged in full for that week of camp. Failure to submit your cancellation request by this time will result in your not being eligible for a refund of any amount.

Week of Cancellations:
Week of cancellations will not be provided any type of refund.

Pre-Camp Transfers: February 21, 2022 – May 20, 2022
Subject to availability, deposits and registration fees can be transferred to another week of camp upon request in writing.

Regular Transfers: May 23, 2022 – August 1, 2022
Transfer requests must be submitted in writing at least 10 days prior to the week requested.

REFUND POLICY:
All services rendered by the Company are provided on a non-refundable basis. This includes, but it not limited to, registration fees, and monthly fees. In addition, if your account is canceled by the company for violation of this Agreement or the Parent Handbook, all payments made to the Company become completely non refundable. Customer agrees not to charge back any credit card payments for services rendered. In the event that a customer files a charge back or other payment dispute, they will be considered to be in violation of this agreement.

FAILURE TO PAY:
Any account that becomes past-due may will be subject to a $25 late payment fee, and will be suspended and disabled for non-payment at any time at the sole discretion of the Company. Accounts suspended or disabled for non-payment may be subject to a restoration charge due and payable prior to service being restored. Any accounts that are not collectable by the Company will be turned over to an outside collection agency. If your account is turned over for collection, you agree to pay the Company a “Collection Fee” of not less than $150, in addition to any fees that may be imposed by the outside collection agency or its legal representation. All services that the Company offers are considered to be provided on a strictly prepaid basis.